Zeta Phi Beta Sorority, Inc., You'll love our Relay Crewneck Sweatshirt and the soft, luxurious feel of this fully embroidered sweatshirt.
Items must be returned within 30 days of the original order date.
*Items Eligible for Return/Exchange:
unworn, unwashed, unaltered, stain free (makeup and deodorant included), no animal hair, no smells of smoke, not final sale/clearance, and within the date ranges specified in the return policy.
Once returned items are received (and noted to be *eligible for return/exchange), we will refund the cost of the item(s), excluding shipping charges.
*If your initial order qualified for free shipping, please note that returns and exchanges do NOT qualify for free shipping. Returns that disqualify initial purchases from free shipping will include a deduction of initial shipping costs.
If the customer orders the wrong size or wrong color item and would like to exchange for a different item, Perfect Apparel will accept the return. The item being returned must be *eligible for return/exchange. The customer will be responsible for shipping charges to return the item back to us and for the new item to be shipped. Blazer returns for the wrong size being ordered or that the size that you ordered did not fit as you thought it would, will incur a 30% return to stock fee. This fee is non-negotiable.
If the shipping mistake was at fault of Perfect Apparel, we will send a replacement item as soon as possible at no additional shipping costs to the customer. Customers will receive a prepaid return package for the incorrect item.
We cannot accept returns on custom embroidery or printed items due to the personal nature of the product.
Perfect Apparel is not responsible for items damaged in shipping or lost/stolen packages. If there are any questions email us at firstname.lastname@example.org or call at 317-389-5553.
Perfect Apparel LLC
8770 Commerce Park Place
Indianapolis, IN 46268
Please note that the shipping option reflects the length of time it usually takes for delivery once the item has processed. By purchasing this item, you acknowledge that you fully understand that production time is in addition to the shipping time.
For example, if the production time takes 5 days and you select two (2) day shipping, the total time before you will receive your item is 7 business days.
Please allow up to 5 business days for most products to ship. Custom items, promotional items, and items on pre-order, or on back-order can be up to 30 business days.